Connect with a diverse audience of CX leaders, contact center executives, IT professionals, and Unified Communications (UC) decision-makers—all of whom play a critical role in evaluating and purchasing customer engagement technologies.

With 77% of attendees saying they are more likely to consider buying from a vendor they saw at #CCExpo, this is the best opportunity to get your brand on the shortlist and will keep you top of mind.

Attendees come to ICMI Contact Center Expo for actionable insights and solutions, not sales pitches. This fosters a credible partnership view of your sponsorship, helping you stand out as a trusted provider of innovative solutions.

ICMI Contact Center Expo enables real connections via speaking engagements, expo hall activations and networking events—positioning your brand as a strategic partner in the contact center and CX community—not just another vendor.

Exhibiting at ICMI Contact Center Expo gives technology providers an opportunity to demonstrate how their products and services address contact center/CX challenges. From workforce management and analytics to artificial intelligence and customer engagement tools, exhibitors can explain their solutions directly to professionals evaluating ways to improve operations. These conversations help prospective customers better understand product capabilities and assess their relevance to specific business needs.

Direct conversations with contact center professionals can provide valuable insight into industry priorities, operational challenges, and technology requirements. Exhibitors can use these discussions to better understand customer expectations, gather feedback about their offerings, and identify areas where their solutions may provide value. These insights can inform future product positioning, customer engagement, and business development efforts.